My story...  

Ultimately, my role and purpose is to develop leaders and managers to put an end to toxic management and end chaotic and harmful management.

For managers to be better at working with their team.  Working with them on the both the transactional and transformational, not just to better the team and the organisation, also to develop themselves. 

I have been part of the corporate world in one shape or another for the best part of my career and I love it. Working within various disciplines; leadership and management trainer, coach, accounts manager, IT, IT Trainer, project manager, PA.  And within various industries; pensions (Actuaries can be fun!), construction, investment banking, retail, education, manufacturing and more, oh and I had short spells as a barmaid, waitress and hairdresser’s receptionist.   

The greatest influence on my time within my roles were the managers.     I learned quickly, that my sense of wellbeing both in work and outside was heavily determined by my manager.   The great managers allowed me to soar, develop and progress, whilst, working with the awful managers, I shrivelled.  My confidence became non-existent, my work life balance was skewered very much in favour of work.  I felt the constant need to check everything multiple times; I felt inadequate and had a constant knot of anxiety in the pit of my stomach. On both times I happened to have awful managers, I stayed longer than I should have, I was truly miserable and not confident that I was good enough for another role.  However, clearly, I did change roles.  I’ve worked within several management and leadership roles, applying what I gleaned from my past managers on what to do and not to do.  I didn’t always get it right and that was a big learning curve for me.   I knew what I wanted to do; I just didn’t know how.   These experiences led me to take responsibility for my career, and so I banked 7.5% of my salary away every (well, most) months to spend on personal development.   I paid for a ‘Train the trainer’ course to become an IT Trainer and so was born my passion for facilitating, there were other various self-funded development courses including certified coach, Prince 2, A1 Assessor, Psychology and Leadership degree and more.  I wanted to know and continue want to know as much as I can in order to share. 

It became apparent to me in 2004, (coincided with my pregnancy) that my passion and purpose was to develop and support managers and leaders to allow their team to soar and not shrivel, and to take ownership for their career and outcomes.

In 2005, The Bute Group ( was born (coincided with my boy starting nursery), The Bute group is all about leadership and management group development and 1:1 coaching. This is your one-stop shop for in-house development, focussed and tailored to your organisation’s and employees’ requirements.

June 2016, I wrote my first book The Step-Up Mindset for New Managers.  It went onto to become a no1 bestseller.

June 2021, I went onto write my second book and again, no1 bestseller The Step-Up Mindset for Senior Managers.

Not sure if there will be third, possibly will (more than likely, I am glutton for pushing myself way out of my comfort zone).

May 2023, ‘Lead from the back’ ( was launched; a leadership and management online hybrid eLearning and group coaching service (guess what, coincides with my boy going off to Uni).  This is designed to be a one-stop shop for individuals who wish to increase their impact, value, career prospects and earning potential.  


Increase your impact, value, career prospects and earning potential.

Reach your potential with Margo

Find the resources that are right for you.

Online Courses

Take a self-guided journey with weekly interactive lessons.


Which suits you?
Live coaching sessions

Join in the regular live coaching sessions hosted by Margo on all topics management and leadership.


Community member
The Step-Up Book Series

The books will support your transition into your new role.


Buy the books now

Stay Connected


Gain incredible insights to leadership and management with free resources, guided activities, videos, articles, research and more.   Be the first to know of important new launches, sign up below. 

We will not share your data.