New managers, as well as experienced ones, often get stuck on the hamster wheel of wanting to deliver exceptional service and products every time. This is an admirable trait, albeit one that is usually impossible to maintain. It is exhausting and often a great waste of your resources.
Whilst your attitude alone will not determine success, it plays a large part in the success process. Attitude is key, and it is vital to have the right attitude for the right outcomes. Influencing your own attitude will result in … Continued
Giving positive feedback is easy and most people enjoy it, although most people do not give positive or negative feedback well. The primary objective of delivering any piece of feedback is to allow the recipient to improve on the subject … Continued
Take a moment to think of someone who is always negative. • Is this person in your team? • Is this person easy to manage? • How much management time is spent with this individual? Imagine for a moment that … Continued
Like everything in life, Managers come in many shapes and sizes, many styles, many levels of experience and many levels of adequacy, from the great to the bland to the downright awful. The great leaders will have taken you from … Continued
As a manager it is hard to miss how your own attitude, behaviour, and possibly more so your mood impacts that of your team. It is very difficult to maintain motivation within your team when you yourself are feeling demotivated … Continued